Microsoft Dynamics CRM is an excellent instrument that improves the activity of the marketing, sale and customer services departments. Our experience in the development and implementation solutions on Microsoft platforms, can add value to your CRM project.
Since the first contact and until the acquisition and post -acquisition, Microsoft Dynamics CRM offers an accurate image of the customers, being a very useful instrument that establishes closer relationships with the customers and enhances the activity profitability.

Microsoft Dynamics CRM offers for the marketing, sale, and customer services business process management:

• Good integration with Microsoft Office and Office Outlook systems
• Fast and effective access to data
• Custom work space
• Service calendar
• Powerful reporting and analysis instruments
• Support for different types of mobile applications

The main benefits from using Microsoft Dynamics CRM are:

• Extensive use of MS Office and MS Outlook for all activities related to marketing, sales, and customer’s services
• Understanding and analysis of information pertaining the customers
• Enhanced security of customers’ reference data
• Easy to use and easy to adopt
• Scalability. It increases according to the evolution of the organization
• Fax function. It receives and transmits faxes, without the need of a physical fax.
• Easy maintenance
• May be customized to meet the specific requirements of different-scopes organizations
• Easy migration of existing contact data

The advantages of the partnership with CS Vision team upon the implementation of a CRM instrument, such as Microsoft Dynamics CRM:

• Experience in the implementation of Microsoft solutions
• Microsoft Certified Gold Partner (Enterprise Content Management and ISV)
• Certifications: ISO 9001, 14001, 18001, 27001
• Use the most of the functionalities and ability to develop new modules